1. Shipping Origin & Delivery Time

• All WatchShell products are shipped from Seoul, South Korea.
• Orders are delivered via global express couriers (e.g., FedEx, DHL), with most shipments arriving within 3 business days.

2. Shipping Costs

• Worldwide shipping is complimentary for all orders.
• However, for returns or exchanges, a return shipping fee of $30 will be charged (deducted from the refund).

3. Customs Duties & Import Taxes

• For international orders, customs duties, VAT, and import taxes are the responsibility of the customer.
• As customs regulations vary by country, please check with your local customs office prior to placing an order.

4. Delivery & Loss of Packages

• Delivery times may vary depending on the destination country.
• While most shipments arrive within 3 business days, package loss may occur more frequently in certain regions.
• Please take care to receive your order promptly upon arrival.
• Once the courier provides official proof of delivery to your address, WatchShell cannot be held responsible for any loss, theft, or misplacement of the package thereafter.